Utility Service

Contact Information:
Office Location Folsom City Hall, First Floor
Office Hours Mon-Fri 8:00am to 5:00pm
Phone 916-355-7295 (general billing)
  916-351-3391 (delinquency)
E-mail billingwebmail@folsom.ca.us
Fax  916-985-0870
Mailing Address 50 Natoma St, Folsom, CA 95630


Payment Options:
  • On-Line Billing - Returning users may log in using an email address instead of an account number. If you had an account on the old system, please follow the Instructions to Migrate your Account, or contact city staff for assistance.
  • Automatic Bank Drafting - please complete and return Bank Draft Authorization Form to City of Folsom, Service Billing, 50 Natoma Street, Folsom, CA 95630.
  • Bill pay service - please reference your full City of Folsom account number, and give payee information as City of Folsom, P.O. Box 7463, San Francisco, CA 94120-7463.
  • By mail - Checks with payment coupons can be mailed to City of Folsom, P.O. Box 7463, San Francisco, CA 94120-7463.
    If you do not have a payment coupon, please note your account number and/or service address in the memo line, and mail to Service Billing, 50 Natoma Street, Folsom, CA 95630.
  • By phone - Call 916-355.7295 to make payment using American Express, VISA, MasterCard or check.
  • In person at City Hall, 50 Natoma Street, Folsom, CA 95630.

Bill Information:

The Municipal Service Billing Section of the Revenue Division invoices residential and commercial customers for the following municipal services as applicable:

  • Water
  • Sewer
  • Garbage
  • Municipal Services are combined into one convenient monthly bill. For current rates and information visit Service Billing Rates

    Understanding your bill

    How much water am I using?

    Water Meter FAQs

    Lien Inquiry:

    Customers wishing to inquire with the County regarding property liens can contact the Tax Collector by calling 916-874-6622.

    Looking for a Lower Utility Bill?

    Utility Assistance Application Form
    Please contact office for further information (see top of page)

    City Water Restrictions:

    *Be sure to view our Current Water Restrictions*

    To more information regarding water conservation, click on this link: iConserve

    Recent Bill Inserts: