Utility Service Billing

50 Natoma Street, Folsom, CA 95630
Phone: 916-461-6101 | billingwebmail@folsom.ca.us | Fax: 916-985-0870
Hours: Monday-Friday, 8 a.m.-5 p.m.

Payment Options
  • Online Billing: Customers can set up an online account to access billing history, make payments and set up auto-pay. One-time payments can also be made without the need to log-in. For assistance, please refer to the online billing help documents or contact city staff.
  • Automatic Bank Drafting: Please complete and return a Bank Draft Authorization Form to City of Folsom, Service Billing, 50 Natoma Street, Folsom, CA 95630.
  • Bank's bill pay service: Please reference your full City of Folsom account number and give payee information as City of Folsom, P.O. Box 7463, San Francisco, CA 94120-7463.
  • By mail: Checks with payment coupons can be mailed to City of Folsom, P.O. Box 7463, San Francisco, CA 94120-7463.
    • If you do not have a payment coupon, please note your account number and/or service address in the memo line and mail to Service Billing, 50 Natoma Street, Folsom, CA 95630.
  • By phone: Call 916-461-6101 to make payment using American Express, VISA, MasterCard or check.
  • Red Mail Box in front of City Hall: Please only use for payments by check and allow a week for processing. These are sent to our check processing center and not reviewed by city staff.
  • In-person at City Hall, 50 Natoma Street.
Bill Information

The municipal service billing section of the revenue division invoices residential and commercial customers for the following municipal services as applicable:

  • Water
  • Sewer
  • Garbage

Municipal Services are combined into one convenient monthly bill. Current rates and information are available online.

Lien Inquiry

Customers wishing to inquire with the County regarding property liens can contact the Tax Collector by calling 916-874-6622.

Looking for a Lower Utility Bill?

Utility Assistance Application Form

Please contact office for further information.

Sacramento Regional County Sanitation District offers an assistance program as well. Details of the Sewer Lifeline Rate Assistance program can be viewed on the RegionalSan webpage.

City Water Restrictions

Be sure to view our Current Water RestrictionsLearn more about water conservation.

Special Messages

Folsom offers a low-cost rabies clinic on the 4th Wednesday of the month, except for Nov & Dec, top of the Rodeo Grounds, 403 Stafford St. Rabies vaccinations are $5.

Folsom residents can license or renew their pet license at the clinic. Free microchip offered for residents who license or renew. Folsom now accepts credit cards, checks, and cash at the clinic. Please have dogs on leashes and cats in carriers.

For more info, call 916-461-6041 or visit the City's website


As residents of the South Folsom development you will receive a new monthly surcharge for water provided to this area of the City.

This surcharge is a flat rate of $9.20 in addition to the citywide base and consumptive rate and pays for the water the City purchased from Golden State Water Company to support the development in the South area of Folsom.

Questions? Contact Marcus Yasutake, Environmental and Water Resources Director, myasutake@folsom.ca.us or 916-461-6161



E-BILLS are available by emailing billingwebmail@folsom.ca.us  or sign up online


Recent Bill Inserts